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FAQs

CUSTOMER SUPPORT & INQUIRIES

Our customer support team is available to answer any questions. Fill out the Contact Us form and we will get back to you as soon as possible.

Our return policy lasts 14 days, which means you have 14 days from receiving your item to request a return. To be eligible for a return, products must be returned new and unused, in perfect condition, with all protective materials intact and with tags and stickers still attached (where applicable), including all accessories and documentation. Shipping costs are non-refundable.

Please note that all sales are final. We do not offer refunds, exchanges, or returns for any products or services purchased.

By completing your purchase, you acknowledge that you have read and accepted this policy.

Exceptions are only granted in the following cases:

  • Items received damaged or defective (the issue must be reported within 48 hours of delivery)
  • Order fulfillment errors (e.g., incorrect item shipped)

We are committed to ship all orders within 2 business days. Estimated delivery times are indicative.

Once your order has been shipped, you will receive an email with a tracking link.

Alternatively, you can contact our customer service via the Contact Us form.

You can view your account by clicking the Account icon in the top right corner.

Customer Service

Contact our team if you need any assistance.

Fast Shipping

We ship all orders within 2 business days of purchase.

Secure Payment

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